Dear valued customer,
we think that the current biotech industry favors experienced, mid-sized and flexible producers with a broad product portfolio, strong research and development capabilities, best-in-class quality, strong business partner relationships and a wide geographic reach. During the last 27 years PAN-Biotech demonstrated its strength with innovative, first-class quality products and excellent services for cell culture around the globe.
For you, as users and customers of cell culture products, the supply situation has changed rapidly in first quarter of 2013. Due to several mergers and acquisitions of bigger as well as smaller companies there were frictions and changes in supply chains. The customer problems and frustrations were highlighted with the question(s):
Can you deliver / support us / rescue our production...?
YES, WE CAN !
We can supply FBS, media, reagents and all other products presented in this here.
We can support you
We can develop / optimise your media and much more
Our market prediction for 2013 was more frictions and turbulences. Some of the recent acquisitions went through the same route: logistic changes, lack of customer responsiveness, delivery problems, price increases, intransparency and so on. The overall results for customers was a limited choice of vendors and huge international conglomerates with reduced customer service.
PAN-Biotech still remains as one of a few privately owned, ownership managed companies. We value our customers, we value their needs and requirements, we value product quality, we value openness and transparency, we value service and commitments, we value trust and partnership. We followed along these values for the last 27 years and we intend to keep these values for the next 27 years.
We thank all our existing customers, our dedicated and highly motivated staff and our suppliers and industry partners who made possible
27 years biotech made in Germany by PAN-Biotech
And we cordially welcome all our new customers, OEM partners and interested international distributors as well as new business partners.
We guarantee you the values described above and our personal commitment for excellent products and services.
Christian Niewolik & Jens Hartmann
Owners & Managing Directors